Last Updated: February 13, 2025
Introduction
Vel0city Inc ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use LearningApp.ai ("the Service"). Please read this Privacy Policy carefully to understand our practices regarding your personal data.
Information We Collect
Personal Information
We collect information that you directly provide to us, including:
- Full name and email address
- Account credentials
- Profile information
- Educational background and preferences
- Payment information (if applicable)
- Learning goals and preferences
- Communication preferences
- Feedback and survey responses
Usage Data
When you use our Service, we automatically collect:
- Learning interactions and progress data
- Content you share with our AI tutor
- Questions asked and responses received
- Time spent on different learning activities
- Performance metrics and assessment results
- Learning patterns and preferences
- Interaction history with AI tutoring system
- Session duration and frequency
- Content engagement metrics
Technical Data
Our systems automatically collect:
- Device information (type, model, operating system)
- IP address and location data
- Browser type and version
- Access times and dates
- Usage patterns and navigation paths
- Technical error logs
- Network connection information
- System performance metrics
- API interaction data
How We Process Your Information
Data Processing Activities
We process your information through:
- AI-powered learning algorithms
- Natural language processing systems
- Machine learning models for personalization
- Analytics engines for performance tracking
- Automated assessment systems
- Content recommendation algorithms
Processing Purposes
Your data is processed to:
- Generate personalized learning experiences
- Adapt content difficulty and pacing
- Identify learning patterns and preferences
- Create progress reports and insights
- Improve AI tutoring capabilities
- Support educational research objectives
Automated Decision Making
Our Service employs automated decision-making and profiling to:
- Customize learning pathways
- Adjust content difficulty
- Generate personalized recommendations
- Assess learning progress
- Identify areas for improvement
How We Use Your Information
Core Service Functionality
- Providing personalized AI tutoring services
- Creating and maintaining your user account
- Processing and responding to your requests
- Customizing learning experiences
- Tracking progress and generating insights
- Adapting content to your learning style
- Providing real-time feedback and support
- Generating progress reports
Research and Development
As a beta service, we use collected data to:
- Improve our AI tutoring algorithms
- Conduct educational research
- Analyze learning patterns and effectiveness
- Develop new features and capabilities
- Generate anonymized research publications
- Validate learning methodologies
- Enhance AI model performance
- Study educational outcomes
Service Improvement
We use your information to:
- Monitor and analyze usage patterns
- Identify and fix technical issues
- Enhance user experience
- Develop new educational content
- Improve service performance
- Optimize AI responses
- Refine personalization algorithms
- Enhance system reliability
Beta Testing Implications
Data Collection During Beta
During the beta phase:
- We may collect additional diagnostic data
- Testing metrics may be recorded
- System performance is closely monitored
- User feedback is extensively tracked
- Usage patterns are analyzed in detail
Beta Data Usage
Beta phase data is used to:
- Validate system functionality
- Identify performance issues
- Improve user experience
- Refine AI algorithms
- Prepare for full release
- Document system behavior
- Optimize resource usage
Data Storage and Security
Storage Location
All data is stored on secure servers located in the United States, with the following specifications:
- Primary data centers in US regions
- Backup facilities for disaster recovery
- Redundant storage systems
- Geographic data distribution
- Regular backup procedures
Security Measures
We implement appropriate technical and organizational measures to protect your information, including:
- End-to-end encryption for data transmission
- Secure data storage with encryption at rest
- Regular security audits and assessments
- Access controls and authentication protocols
- Monitoring for unauthorized access attempts
- Intrusion detection systems
- Regular security updates
- Employee security training
- Incident response procedures
- Data backup protocols
Data Retention
We retain your personal information based on the following criteria:
- Active account data: Maintained while account is active
- Learning history: Retained for 24 months
- Research data: Kept for the duration of research studies
- Technical logs: Stored for 6 months
- Backup data: Maintained for 12 months
- Legal requirements: As required by applicable laws
Information Sharing and Disclosure
Third-Party Service Providers
We may share your information with trusted service providers who assist us in:
- Hosting and maintaining our Service
- Processing payments
- Analyzing service usage
- Providing customer support
- Conducting research studies
- Managing cloud infrastructure
- Providing security services
- Processing analytics
Research Partners
We may share anonymized data with:
- Academic institutions
- Research organizations
- Educational technology partners
- AI development partners
- Learning science researchers
All shared research data is:
- Stripped of personal identifiers
- Aggregated where possible
- Protected by data sharing agreements
- Subject to confidentiality requirements
- Reviewed for privacy compliance
Legal Requirements
We may disclose your information if required by law or in response to:
- Court orders
- Subpoenas
- Government requests
- Legal processes
- Regulatory requirements
- Law enforcement inquiries
- National security requests
Your Rights and Choices
Access and Control
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request data deletion
- Export your data
- Opt-out of certain data processing
- Restrict processing
- Object to processing
- Withdraw consent
- Request data portability
Data Deletion Requests
Deletion requests are processed as follows:
- Submit request to [email protected]
- Verification of identity required
- Data identified and located
- Deletion processed within 30 days
- Confirmation provided
- Backup data removed within 90 days
International Data Protection and Transfers
Global Privacy Compliance
We comply with international privacy laws and regulations including:
- European Union General Data Protection Regulation (GDPR)
- Brazilian General Data Protection Law (LGPD)
- Canada's Personal Information Protection and Electronic Documents Act (PIPEDA)
- Australia's Privacy Principles (APPs)
- Japan's Act on Protection of Personal Information (APPI)
- Singapore's Personal Data Protection Act (PDPA)
- South Korea's Personal Information Protection Act (PIPA)
- New Zealand's Privacy Act
- Other applicable national and regional privacy laws
Regional Rights and Protections
European Economic Area (EEA) and UK residents have additional rights under GDPR:
- Right to be informed
- Right of access
- Right to rectification
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object
- Rights related to automated decision making and profiling
International Transfer Mechanisms
We transfer data internationally using:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Binding Corporate Rules (BCRs) where applicable
- Adequacy decisions from relevant authorities
- Additional safeguards as required by local laws
- Region-specific data processing agreements
- Privacy Shield certification (where applicable)
Cross-Border Data Protection Measures
International transfers are protected by:
- End-to-end encryption during transit
- Strict access controls and authentication
- Data minimization principles
- Purpose limitation controls
- Regular independent audits
- Comprehensive contractual safeguards
- Local data storage where required
- Regional data processing restrictions
- Country-specific privacy assessments
- Regular compliance monitoring
Data Localization Requirements
We maintain compliance with data localization laws by:
- Storing certain data types in specific regions as required
- Implementing regional processing restrictions
- Maintaining local copies of data where mandated
- Following country-specific data residency requirements
- Providing local access to data when required by law
Children's Privacy
Age Restrictions
- Service not intended for children under 13
- No knowing collection of children's data
- Age verification procedures in place
- Immediate deletion of identified children's data
- Parental consent required for users 13-16
Protective Measures
We implement special protections including:
- Age verification systems
- Content restrictions
- Limited data collection
- Parental controls
- Safety features
California Privacy Rights
CCPA Compliance
California residents have the following rights:
- Right to know about personal information collected
- Right to access personal information
- Right to request deletion
- Right to opt-out of data sales
- Right to non-discrimination
- Right to designate authorized agents
- Right to data portability
- Annual disclosure rights
Additional California Protections
We provide:
- Detailed privacy notices
- Specific consent mechanisms
- Verification procedures
- Response timelines
- Appeals process
Changes to This Privacy Policy
Update Procedures
Policy updates involve:
- Regular review and revision
- Notification of material changes
- Email communications
- In-app notifications
- Grace period before implementation
- Archive of previous versions
- Change documentation
Notification Methods
We notify users through:
- Email notifications
- Service announcements
- Website updates
- In-app messages
- Account notifications
Contact Us
General Inquiries
For privacy-related questions:
Vel0city Inc
131 Continental Dr Suite 305
Newark, DE, 19713
United States
Email: [email protected]
Specific Requests
Contact channels for:
- Data access requests
- Deletion requests
- Privacy complaints
- Security concerns
- Research inquiries
- Legal notifications
Region-Specific Privacy Notices
European Economic Area (EEA) and UK
For users in the EEA and UK:
- Data Controller: Vel0city Inc
- Legal Basis for Processing: We process personal data based on consent, contract performance, legal obligations, and legitimate interests
- Data Protection Officer contact: [email protected]
- Lead Supervisory Authority: [Specify relevant authority]
- International Transfer Safeguards: We use European Commission approved Standard Contractual Clauses
Asia Pacific Region
For users in Asia Pacific countries:
- We comply with the APEC Cross-Border Privacy Rules System
- Japan: We appoint a local privacy representative as required by APPI
- South Korea: We maintain separate consent procedures for specific data processing activities
- Singapore: We comply with PDPA requirements for transfer limitation and data portability
- Australia: We provide additional protections under the Privacy Act and APPs
Americas
For users in the Americas:
- Brazil: We provide specific rights under LGPD including data portability and deletion
- Canada: We follow PIPEDA principles for personal information protection ([email protected])
- Mexico: We comply with the Federal Law on Protection of Personal Data
- Other Countries: We adhere to local privacy and data protection requirements
Additional Regional Requirements
We maintain compliance with:
- Industry-specific regulations in each region
- Local data protection authority guidelines
- Regional security standards
- Local notification requirements
- Country-specific consent mechanisms
Effective Date
This Privacy Policy is effective as of February 13, 2025.
Last reviewed: February 13, 2025
Table of Contents
Section | Subsections |
---|
Privacy Policy | Introduction Information We Collect Personal Information Usage Data Technical Data |
How We Process Your Information | Data Processing Activities Processing Purposes Automated Decision Making |
How We Use Your Information | Core Service Functionality Research and Development Service Improvement |
Beta Testing Implications | Data Collection During Beta Beta Data Usage |
Data Storage and Security | Storage Location Security Measures Data Retention |
Information Sharing and Disclosure | Third-Party Service Providers Research Partners Legal Requirements |
Your Rights and Choices | Access and Control Data Deletion Requests |
International Data Protection and Transfers | Global Privacy Compliance Regional Rights and Protections International Transfer Mechanisms Cross-Border Data Protection Measures Data Localization Requirements |
Children's Privacy | Age Restrictions Protective Measures |
California Privacy Rights | CCPA Compliance Additional California Protections |
Changes to This Privacy Policy | Update Procedures Notification Methods |
Contact Us | General Inquiries Specific Requests |
Region-Specific Privacy Notices | European Economic Area (EEA) and UK Asia Pacific Region Americas Additional Regional Requirements |
Effective Date | |